Privacy Policy

Who we are

Our website address is: https://silveringpharma.com.

One of our main objective is to protect the privacy and to ensure that the safety of the personal and financial information of our clients and website visitors remain confidential. You will get a discreet package so nobody will know about your order except you. Besides, we do not indicate the cost of your order on the package – it will be sent as a gift.

We implement various security measures to maintain the safety of your information. The checkout process uses industry-standard SSL encryption that will ensure the privacy and security of all your information. Moreover your confidential or personal information and privacy is under reliable protection. Products won’t appear on your credit card statement.

Usually we do not call our customers via telepphone. We prefer to communicate with our clients via email or online by our customer service. However you are to indicate the right telephone number otherwise the order may be cancelled by the Address Verification System.

Right to Refuse a Patient

Silver Ring Phama has every right to refuse prescribing to a patient, should you have a contraindication to taking Benzodiazepines and/or Opioid Antagonists or our physician deems you unsafe to taking these drugs. You will receive a 100% refund on your order.

Tolerance

Silver Ring Phama does not tolerate arrogant clients who threaten or harass staff members in any way. This includes hostile acts in person, over the phone, via email, or Internet with slander or defamation against Silver Ring Phama. If an individual or individuals go against any of these acts, Silver Ring Phama reserves the right to cancel and/or issue a refund, and pursue legal action.

REFUND POLICY

Refund Process

We offer a 100% refund where the product fails to reach you provided all information and shipping address was correctly entered and registered.if In case you put a wrong address for deliver or contact details, we will take no responsibility for the misplaced package. therefore it is very important to always review all your information provided before shipping is done

Based on Silver Ring Phama Regulations, once the product(s) have left the basement and reached the consumer, It can not be refunded if the original plastic seal or parcel has been tampered with but on the other hand if the package was damaged or tampered with during shipping,it can be refunded (read more terms and conditions)

Cancellation of Orders

In case you change your mind on an already placed order on Silver Ring Phama, quickly contact our customer service at (contact@silverringpharma.com). If the order has been confirmed and the goods have already been dispatched, your order can no longer be cancelled.

Missing or Damaged Return Policy

In case of unforeseen circumstances where the goods are damaged or tampered with or have not been delivered according to the due date of delivery, simply contact us via (contact@silverringpharma.com)

by doing this, you will have to provide a detailed account of the situation, with a photo of the damaged goods with your full names and contact details included. Our customer service makes it one of their main priority to rectify such issues promptly and providing immediate solutions and in some cases a possible refund or return of the product following our terms and conditions. (read terms and conditions)

SHIPPING & RETURNS

Shipping

Here at Silver Ring Phama we do 1st class Express Mail Service(EMS) via discrete (sealed in cosmetic boxes) methods as do cosmetic companies. We are dynamic in our delivery approach and we also change our delivery methods based on our customers location and safest route for the products to reach on time and without being held by custom. We offer a 1st class shipping and handling fee of $69 for all orders and this amount paid will ensure that your product gets to you in 24 hours ( For discounts contact our customer service. Standard shipping fee is $40 which covers shipping cost and package handling.

Payment

Based on your preferred payment method, It may take up to 3 business days to process funds.

Once the package delivery status is marked as “paid”, kindly wait for up to 2 business days for shipping confirmation (weekends and holidays excluded). The order status will be updated on your order page promptly. Next, Given the very sensitive nature of these products, additional measures are taken to ensure a more successful delivery. The product(s) are sealed and packaged with all necessary security checks before it is sent to the shipping center (post office)

Delivery

Standard delivery should occur within 3 to 7 days of shipment. The ship date is found within your order info (in Your Account).

Clients should always note that there are a couple of possible situations that can occur with your order which can cause possible delivery delays. An international shipment normally passes through alot od check piont like the local and national postal service in the country of origin, as well as shipment transfer through ports of exit, transit to destination country with international postal service, importation in destination country (customs clearance), and finally the local and national postal service in the destination country. which can cause a great delays of your products

For this reason, we must allow for 3 to 7 full days of shipping. If no delivery occurs by then, we can review your case with priority

Delivery Info

NOTE!!!!! confirm the name provided is an authorized recipients address. Using conflicting details for delivery may cause non-delivery and/or customs detention.

Collection of information

For each of our Web page visitor, our Web server automatically recognizes only the consumer’s IP address, but not the e-mail address.

We do not sell or otherwise transfer your personal information.

Contacting us

If you have any questions you may contact us by pressing the “Contact Us” button. We are always ready to inform you and to help you. For better support. Click on the Live Chat button to the right to talk to a live human being. We are always online to help. If for some reason our operators are not available at the moment, you can submit a ticket and we will get back to you As Soon As Possible. 

DISCLOSURE OF YOUR PERSONAL INFORMATION

It is our general policy to not voluntarily disclose your personal information to third parties without your consent. Silver Ring Phama does not intend to transfer Personal Information without your consent to third parties who are not bound to act on Silver Ring Phama’s behalf. Similarly, it is against our policy to sell Personal Information collected online without consent.

Use of cookies

Cookies are small text files sent from the Web server to your computer. Cookies are used to record session information, such as past activity on a site in order to provide better service when visitors return to our site, customize Web page content based on visitors’ browser type or other information that the visitor sends, and to enable access to specific areas on the web site.

Industry regulatory disclosure requirements

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